The 24-Hour Correction Promise
If something inside your scope was missed, tell us within 24 hours and the same crew returns and corrects it. No charge, no debate, no change order.
How the 24-hour correction promise works
One rule: the visit is not finished until you say it is. Here is the whole process, start to finish.
Tell us within 24 hours
Call, text, or email the office after your visit and point out exactly what missed. A photo helps, but it is not required.
We confirm the same day
You get a written confirmation with a correction window, usually the next business day and always within 24 hours of scheduling.
The same crew returns
The team that cleaned your property comes back and corrects the item. No new crew learning the job, no re-explaining.
No charge, no change order
Corrections are never billed and never trigger a rate change. The visit is not closed until the item is signed off.
Insured, bonded, accountable
Insured and bonded
General liability coverage and a bond on every crew, on every job — residential and commercial. Certificates of insurance are available on request for property managers and facility owners.
Background-checked technicians
Every technician is screened and trained on the CleanWorks Standard before they enter a property. No day-labor subcontracting.
Documented every visit
A written checklist per visit and a dated service log, so the standard is verifiable instead of assumed.
Arrival windows we hold
If a crew is running behind, you hear it from us before the window closes — not after.

